Contact & Support
Trips are booked on WeRoad now, so support is split. Here is who to ask.
Two companies, two queues. Sending it to the right one is the difference between an answer today and an answer next week.
Your trip
Anything you booked on
Changes, cancellations, refunds, payments, whether your departure is confirmed. They hold the booking, so they are the only ones who can change it.
Monday to Friday, 10:00 to 17:00 UK time
Everything else
Us
The Tribe, the events, which trip to pick, anything you booked with us before the move, or if you just want a human opinion before you commit to ten days with strangers.
Usually same day. Always a person.
Office Address
TravelTribe GmbH
Erlachstrasse 46
8003 Zurich
Switzerland